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Privacy Policy
Last updated: May 2026
1. Company Information
This privacy policy applies to the services operated by:
- REFERCRAFT LTD
- Company Number: 16896221
- Email: info@refercraft.com
2. Introduction
REFERCRAFT LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Life in the UK Test Prep platform.
3. Information We Collect
Personal Information
We collect information you provide when signing in with Google or Apple, including:
- Name and email address
- Authentication identifiers from your sign-in provider
Usage Data
We store your practice progress, mock test results and handbook reading history so you can track your learning across devices. We also automatically collect certain information including your IP address, browser type, device information, and usage patterns.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Save and sync your study progress across devices
- Process payments and grant access to premium content
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyse usage trends
- Detect, investigate, and prevent fraudulent activities
5. Information Sharing
We do not sell your personal data. We may share your information in the following circumstances:
- With service providers who assist in our operations (e.g., hosting, authentication, payment processing via Stripe)
- To comply with legal obligations
- To protect our rights and the safety of users
- With your consent
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Under GDPR and UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, contact us at info@refercraft.com.
8. Cookies
We use essential cookies for authentication (session management). We do not currently use analytics or advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@refercraft.com